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Order Cancellation Policy

Last Updated as of October 28, 2024

This Order Cancellation Policy explains the terms and conditions for canceling orders with YourCAD. By placing an order, you agree to the terms outlined here.

CANCELLATION WINDOW

Orders may be canceled within 24 hours of purchase without incurring any fees. Cancellations after 24 hours may be subject to review, depending on the status of order processing or service fulfillment.

NON-REFUNDABLE ITEMS

Certain products and services, including digital downloads, customized services, and specific licensing fees, may not be eligible for cancellation or refund once the order is confirmed. Please review the product description or service agreement for specific terms.

REFUND ELIGIBILITY

Refunds for eligible cancellations will be processed to the original payment method within 7-10 business days. If an order has already been shipped or a service has commenced, refunds may not be possible.

CANCELLATION PROCESS

To request a cancellation, please contact our support team at [Contact Information] with your order number and reason for cancellation. Our team will review your request and respond within 2 business days.

ADDITIONAL FEES

Cancellation of certain services may incur additional fees if work has already begun. These fees will be communicated to you prior to confirming the cancellation.

By placing an order with YourCAD, you acknowledge and agree to the terms outlined in this Order Cancellation Policy.